Thompson Traditions
Quality Handmade Candles & Bath and Body
Customer Service & Shipping Information
Thompson Traditions Business Hours (Eastern Standard Time):
Mon-Fri 9:00am - 6:00pm
Sat 9:00am - 4:00pm
Mon-Fri 9:00am - 6:00pm
Sat 9:00am - 4:00pm
Shipping Info:
Shipping totals will be calculated at time of payment confirmation. Please keep in mind that orders may take longer to be processed during the Holidays.
Shipping totals will be calculated at time of payment confirmation. Please keep in mind that orders may take longer to be processed during the Holidays.
Return Policy:
Exchanges on unused items only. Exchanges must be within 30 days from date of purchase order.
No refunds except on damaged items. Damaged items must be reported within 5 days of shipment arrival.
Exchanges on unused items only. Exchanges must be within 30 days from date of purchase order.
No refunds except on damaged items. Damaged items must be reported within 5 days of shipment arrival.
Contact:
Please feel free to contact us with any questions or comments you may have. For anyone interested in wholesale, please check out the Wholesale page regarding contact information.
customerservice@thompsontraditions.com
or
434-385-5283
You can also reach us toll free at: 1-888-823-0752
Please feel free to contact us with any questions or comments you may have. For anyone interested in wholesale, please check out the Wholesale page regarding contact information.
customerservice@thompsontraditions.com
or
434-385-5283
You can also reach us toll free at: 1-888-823-0752
